Family Care Advisor (Customer Representative)
Be the caring voice on the phone for families exploring senior living. You will answer questions, scheduling tours, and guiding inquiries with warmth and patience.
Careers
A great place to work, and a great place to live for our residents.
We invest in people first. Join caregivers, nurses, and hospitality teammates who want meaningful work in a calm, well-run community.
Why Larkwell
Small enough to know every resident. Strong enough to support every teammate.
We keep staffing ratios intentional, schedules predictable, and leadership on the floor, because good care starts with a team that feels respected.
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Health and wellness benefits
Medical, dental, and vision plans plus an employee assistance program.
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Paid training and growth
Tuition support for CNA, LPN, and RN pathways, with mentorship from day one.
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Predictable scheduling
Posted schedules, shift differentials, and genuine backup coverage when life happens.
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Team culture that lasts
Daily huddles, recognition programs, and a leadership team that still works shifts.
Remote and hybrid first
Work-from-home and hybrid roles
Start here if you want remote or hybrid work. These roles support residents and families from home or on a flexible schedule. A quiet workspace and reliable internet are required; occasional community visits may be requested.
Resident and Family Support Specialist
Handle inbound calls, emails, and messages from residents and families. Resolve concerns, logging requests, and coordinating with on-site teams.
Scheduling and Staffing Coordinator
Build and manage caregiver schedules, arrange shift coverage, and keep staffing balanced. This role is mostly remote with occasional time on-site.
Billing and Admissions Specialist
Manage move-in paperwork, monthly billing, insurance and long-term care claims, and family statements with accuracy and care.
Digital Marketing and Outreach Associate
Tell the Larkwell story online by managing social media, community reviews, email updates, and tour inquiries that help families find us.
Virtual Wellness Coordinator
Lead live virtual programs such as chair fitness, book clubs, music, and family video visits that keep residents engaged and connected from anywhere.
On-site roles
On-site openings in Mount Pleasant
Care, hospitality, and front-of-house roles based at our Hospital Drive community.
Registered Nurse (RN)
Lead clinical oversight for assisted living and memory care, partner with physicians, and mentor our caregiving team.
Certified Nursing Assistant (CNA)
Provide hands-on personal care with dignity: bathing, mobility, meals, and the everyday moments that make residents feel known.
Care Assistant / Personal Care Aide
Support residents with daily routines, companionship, and gentle assistance. This is a caring first step into senior care, with paid training and a clear path to CNA.
Memory Care Caregiver
Support residents living with dementia through calm routines, meaningful engagement, and specialized communication techniques.
Front Desk Concierge / Receptionist
Be the welcoming first face for residents, families, and visitors. You will greet guests, managing the visitor log, answering calls, and keeping the lobby warm and organized.
Life Enrichment Coordinator
Design and lead activities that spark connection, including music, art, outings, and one-to-one moments tailored to each resident.
Dietary Aide
Help our kitchen deliver warm, thoughtful meals through plating, service, and the hospitality that turns dining into a highlight of the day.
How to apply
Choose a role to view details and submit your application.
Each opening has its own page with responsibilities, requirements, and an application form. Hiring team: careers admin. A CV or résumé is required with every submission.