← All open roles
On-site · Hospitality
Front Desk Concierge / Receptionist
Be the welcoming first face for residents, families, and visitors. You will greet guests, managing the visitor log, answering calls, and keeping the lobby warm and organized.
About the role
The front desk sets the tone for Larkwell. You create a polished, warm first impression while keeping operations organized for residents, visitors, vendors, and the care team.
What you’ll do
- Greet residents, families, vendors, and tour guests with warmth
- Manage phones, visitor check-in, packages, and lobby flow
- Schedule tours and route inquiries to admissions and nursing
- Maintain a tidy, welcoming front-of-house environment
- Support administrative tasks such as directories, mail, and basic scheduling
- Escalate urgent matters quickly to the right on-site leader
What you’ll bring
- Prior front desk, hospitality, or customer service experience
- Clear phone etiquette and strong organization skills
- Comfort with calendars, basic office software, and multi-line phones
- Professional, calm presence in a busy lobby setting
- Daytime availability Monday-Friday with occasional coverage needs
Benefits
- Medical, dental, and vision coverage for eligible roles
- Paid training, mentorship, and tuition support pathways
- Predictable scheduling with shift differentials where applicable
- A people-first culture with leadership present and supportive